heic output - 0 byte files

XnConvert Multi Platform - Windows, MacOSX, Linux

Moderators: XnTriq, helmut, xnview

Tapio
Posts: 55
Joined: Fri Oct 05, 2018 11:36 am

heic output - 0 byte files

Post by Tapio »

Hi,

in xnconvert 0.94 I wanted to test the heic format, but it just creates 0 byte files. So it doesn't support it as an output format?

txh
User avatar
xnview
Author of XnView
Posts: 40573
Joined: Mon Oct 13, 2003 7:31 am
Location: France

Re: heic output - 0 byte files

Post by xnview »

which OS?
Pierre.
Tapio
Posts: 55
Joined: Fri Oct 05, 2018 11:36 am

Re: heic output - 0 byte files

Post by Tapio »

xnview wrote: Mon Nov 29, 2021 7:05 amwhich OS?
Hi, it is on Windows 10.

Code: Select all

C:\Users\Tapio>ver

Microsoft Windows [Version 10.0.19043.1348]
User avatar
xnview
Author of XnView
Posts: 40573
Joined: Mon Oct 13, 2003 7:31 am
Location: France

Re: heic output - 0 byte files

Post by xnview »

which file do you have tried to convert?
Pierre.
Tapio
Posts: 55
Joined: Fri Oct 05, 2018 11:36 am

Re: heic output - 0 byte files

Post by Tapio »

xnview wrote: Tue Nov 30, 2021 4:42 pmwhich file do you have tried to convert?
Please check this file, thank you!

https://www.dropbox.com/s/e30pqxc6wojy5 ... .heic?dl=0

This is my XNConvert result:

Code: Select all

Started at: Mi Dez 1 10:23:30 2021

C:\Users\Michel\Desktop\20191106_121227_stefanie.heic : loading
C:\Users\Michel\Desktop\20191106_121227_stefanie.heic 0x0x0 : failed

Input files: 1
Extracted pages: 1

Total Duration: 0 second(s)

Finished at: Mi Dez 1 10:23:30 2021
User avatar
xnview
Author of XnView
Posts: 40573
Joined: Mon Oct 13, 2003 7:31 am
Location: France

Re: heic output - 0 byte files

Post by xnview »

do you have a preview in Input tab? It is XnConvert 1.94 x64?
Pierre.
Tapio
Posts: 55
Joined: Fri Oct 05, 2018 11:36 am

Re: heic output - 0 byte files

Post by Tapio »

xnview wrote: Thu Dec 02, 2021 7:10 amdo you have a preview in Input tab? It is XnConvert 1.94 x64?
- No preview in input tab XNConvert, no preview in Win Explorer, but XNView shows a preview.
- Yes, 1.94x64
User avatar
xnview
Author of XnView
Posts: 40573
Joined: Mon Oct 13, 2003 7:31 am
Location: France

Re: heic output - 0 byte files

Post by xnview »

do you have Plugins\heif.dll?
Pierre.
Tapio
Posts: 55
Joined: Fri Oct 05, 2018 11:36 am

Re: heic output - 0 byte files

Post by Tapio »

xnview wrote: Thu Dec 02, 2021 9:44 amdo you have Plugins\heif.dll?
Yes, 425472 bytes, same file as in XNViews plugin directory.
Also, I installed XNConvert again, no change.
User avatar
xnview
Author of XnView
Posts: 40573
Joined: Mon Oct 13, 2003 7:31 am
Location: France

Re: heic output - 0 byte files

Post by xnview »

Tapio wrote: Thu Dec 02, 2021 1:09 pm Also, I installed XNConvert again, no change.
ZIP or setup?
Pierre.
Tapio
Posts: 55
Joined: Fri Oct 05, 2018 11:36 am

Re: heic output - 0 byte files

Post by Tapio »

xnview wrote: Thu Dec 02, 2021 3:42 pm
Tapio wrote: Thu Dec 02, 2021 1:09 pm Also, I installed XNConvert again, no change.
ZIP or setup?
Setup.

- Tried under a different Windows user, same bad result.
- Also, the HEIF image extension app of Microsoft is installed. I uninstalled it (PS as admin, "Get-AppPackage Microsoft.HEIFImageExtension | Remove-AppxPackage") - Uninstallation was successful, but XNConvert still creates the error.
User avatar
xnview
Author of XnView
Posts: 40573
Joined: Mon Oct 13, 2003 7:31 am
Location: France

Re: heic output - 0 byte files

Post by xnview »

i've tried with XnConvert 1.94 x64 on Windows 10, and no problem to convert heic files. Could you send me a heic used?
Pierre.
Tapio
Posts: 55
Joined: Fri Oct 05, 2018 11:36 am

Re: heic output - 0 byte files

Post by Tapio »

xnview wrote: Fri Dec 03, 2021 4:30 pmi've tried with XnConvert 1.94 x64 on Windows 10, and no problem to convert heic files. Could you send me a heic used?
See above posting: viewtopic.php?p=173922#p173922
You can download the unaltered file from the dropbox! See download button to the top left.
User avatar
xnview
Author of XnView
Posts: 40573
Joined: Mon Oct 13, 2003 7:31 am
Location: France

Re: heic output - 0 byte files

Post by xnview »

it works here, so you can't convert with XnConvert but you can with XnView MP 0.99.4?
Pierre.
Tapio
Posts: 55
Joined: Fri Oct 05, 2018 11:36 am

Re: heic output - 0 byte files

Post by Tapio »

xnview wrote: Sun Dec 05, 2021 10:06 am it works here, so you can't convert with XnConvert but you can with XnView MP 0.99.4?
Yes that works. XNView batchconverter also shows image miniatures, xnconvert does not.
Nice hint, didn't know XNView batch converter is a complete UI itself, so now I can use it - thx for adding QR Code, I noticed it...