Discussions on NConvert - the command line tool for image conversion and manipulation
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The problem is not with NConvert but with the way the Windows command line reads code from all utilities, so it is unlikely that Pierre can implement a solution.
The issue seems to relate to the code pages used, not something I know much about, but if you Google something like 'cmd incorrect character code pages' there are links to resources that give some background, maybe your technician can understand it. Personally I wouldn't want to change the code page used without a full understanding of what I was doing.
However, from a quick look at the internet search results, running your code from Windows PowerShell rather than CMD should be a workaround...
The following technical resource seems particularly relevant and refers to the use of use PowerShell.
You also, of course, need to ensure that the font you specify supports the '©' character, and it may be advisable to use a .ttf font.