Forum forgotten password

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erikvanfelder
Posts: 2
Joined: Wed Oct 03, 2018 8:05 am

Forum forgotten password

Post by erikvanfelder » Wed Oct 03, 2018 8:09 am

Hi, when the forum users forgot the password and forgot the user, there is not the way to restore the user. I had to remake a new registration with another email address to enter the forum. After that user creation I was able to find the old user. The forum should permit to recover user and the email address separately.

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terryjosephinee
Posts: 3
Joined: Thu Dec 13, 2018 9:29 am

Re: Forum forgotten password

Post by terryjosephinee » Thu Dec 13, 2018 9:34 am

I guess you can PM the moderator and mention your IP.
They can monitor your IP address and find your credentials

cday
XnThusiast
Posts: 1870
Joined: Sun Apr 29, 2012 9:45 am
Location: Cheltenham, U.K.

Re: Forum forgotten password

Post by cday » Thu Dec 13, 2018 9:57 am

terryjosephinee wrote:
Thu Dec 13, 2018 9:34 am
I guess you can PM the moderator and mention your IP.
They can monitor your IP address and find your credentials
The email address used for the first account might be better as IP addresses can change, for example when a router is rebooted...

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terryjosephinee
Posts: 3
Joined: Thu Dec 13, 2018 9:29 am

Re: Forum forgotten password

Post by terryjosephinee » Thu Dec 13, 2018 10:21 am

yeah, there is more logic in that :D

thought that email is forgotten too

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XnTriq
Moderator & Librarian
Posts: 5324
Joined: Sun Sep 25, 2005 3:00 am
Location: Ref Desk

Re: Forum forgotten password

Post by XnTriq » Tue Dec 18, 2018 3:15 am

Allegedly, this feature will be reinstated in a fututre version of phpBB: “Don't require username when user forgets password

In the meantime, please ask a moderator or an admin to reset your password.

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