Don't recognize Samsung HEIC files

rafael.linux.user · Post by **rafael.linux.user** » Sat Aug 06, 2022 10:05 pm

I have a lot of HEIC files from my Samsung Galaxy smartphone, that are recognized by Gwenview, GIMP, Krita ... however XNConvert even doesn't show thumbnails.

Can I help to fix this issue?

Post by **helmut** » Mon Aug 08, 2022 9:18 pm

HEIC format has been added to XnView MP a longer while ago (v0.94 ?) - it supposed to be available in XnConvert, too.

rafael.linux.user · Post by **rafael.linux.user** » Tue Aug 09, 2022 10:34 am

I attached a zip file with one of my HEIC images .... didn't you receive it???

cday · Post by **cday** » Tue Aug 09, 2022 11:39 am

rafael.linux.user wrote: ↑Tue Aug 09, 2022 10:34 am I attached a zip file with one of my HEIC images .... didn't you receive it???

You attached it to a forum post?

If so, the current forum attachment size limit is 2MiB, but you should have been notified if the file couldn't be attached...

rafael.linux.user · Post by **rafael.linux.user** » Tue Aug 09, 2022 12:11 pm

https://fromsmash.com/Just-from-Samsung

But I checked that even exported to HEIC version from Gwenview file, is not readable by XnConvert. So it's not a Samsung files issue, is an HEIC files issue.

Post by **xnview** » Wed Aug 10, 2022 12:47 pm

could you send me it by mail

rafael.linux.user · Post by **rafael.linux.user** » Wed Aug 10, 2022 1:17 pm

Give me the email. It's only 2MiB.

cday · Post by **cday** » Wed Aug 10, 2022 1:47 pm

rafael.linux.user wrote: ↑Wed Aug 10, 2022 1:17 pm Give me the email. It's only 2MiB.

It's on xnview.com 'Contact' at the top of the screen.

XnView Software

Don't recognize Samsung HEIC files

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