Bug with PSD - transparency issues - display, convert to PNG

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TobaCreations
Posts: 1
Joined: Tue Sep 15, 2020 1:40 pm

Bug with PSD - transparency issues - display, convert to PNG

Post by TobaCreations »

I am having serious trouble with this Photoshop file. It doesn't display properly in both [XnView MP Windows Version 0.96 64bits] and [XnConvert Version 1.80].

I have encountered many problems with converting PSD files with transparent background, but this is problem with whole image. I would love to use XnConvert for converting PSD files, but at the moment, most of my transparent PSDs end up as PNGs with white background - unusable :(

Source Photoshop file is a relatively simple image with transparent background. Color profile (or in PS „Color mode“ is set to RGB color)

When converted to PNG using XnConvert, image on output is just white - same as the preview inside the program (sometimes the image displays properly on the „Input“ tab, but with low resolution)
When opened with XnView, the preview (of PSD file) is also displayed as just white image.

Links to files (Google Drive)
PSD Original (source) Photoshop file [Adobe Photoshop 21.0.1]: https://drive.google.com/file/d/1WghV3U ... sp=sharing
PNG Converted by XnConvert [XnConvert Version 1.80]: https://drive.google.com/file/d/10jPteB ... sp=sharing
PNG Converted by competitor program File Converter [File Converter 1.2.3]: https://drive.google.com/file/d/1kKfs73 ... sp=sharing

Thanks for help!
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xnview
Author of XnView
Posts: 45054
Joined: Mon Oct 13, 2003 7:31 am
Location: France

Re: Bug with PSD - transparency issues - display, convert to PNG

Post by xnview »

if you try to load it with XnView MP, you can go to second page, and you have picture (not cropped)
Pierre.