1.8.0 - Error opening converted HEIC file

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wagnervm
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1.8.0 - Error opening converted HEIC file

Post by wagnervm »

When converting some .jpg file to .heic using the program, Windows can no longer open the image. In previous versions this did not happen.
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xnview
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Re: 1.8.0 - Error opening converted HEIC file

Post by xnview »

i have no problem, could you post original file used?
Pierre.
wagnervm
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Re: 1.8.0 - Error opening converted HEIC file

Post by wagnervm »

Any jpg file I try to convert, this happens. The resulting heic file can be opened and viewed in XnView, but any other app on Windows can't open it, like Photos, Paint, Affinity Photos or any other.
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xnview
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Re: 1.8.0 - Error opening converted HEIC file

Post by xnview »

no problem here on windows 10
Pierre.
wagnervm
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Re: 1.8.0 - Error opening converted HEIC file

Post by wagnervm »

I'm using Windows 11 24H2
wagnervm
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Re: 1.8.0 - Error opening converted HEIC file

Post by wagnervm »

Screenshot (7).png
Screenshot (8).png
Screenshot (9).png
Screenshot (10).png
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user0
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Re: 1.8.0 - Error opening converted HEIC file

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wagnervm
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Re: 1.8.0 - Error opening converted HEIC file

Post by wagnervm »

They are already installed
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xnview
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Re: 1.8.0 - Error opening converted HEIC file

Post by xnview »

send me a heic output sample file?
Pierre.
wagnervm
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Re: 1.8.0 - Error opening converted HEIC file

Post by wagnervm »

Of course!
Just remove the jpg extension from the file I added so the site accepts the upload.
wagnervm
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Re: 1.8.0 - Error opening converted HEIC file

Post by wagnervm »

Even so, the upload didn't work :/
wagnervm
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Re: 1.8.0 - Error opening converted HEIC file

Post by wagnervm »

wagnervm
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Joined: Fri Sep 06, 2024 4:41 am

Re: 1.8.0 - Error opening converted HEIC file

Post by wagnervm »

I just did some more testing here, and if I set the conversion quality to any value other than 100, the conversion goes through successfully. It seems that the problem only occurs in lossless conversion.
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xnview
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Re: 1.8.0 - Error opening converted HEIC file

Post by xnview »

wagnervm wrote: Sat Sep 07, 2024 6:53 am I just did some more testing here, and if I set the conversion quality to any value other than 100, the conversion goes through successfully. It seems that the problem only occurs in lossless conversion.
perhaps the windows HEIF extension doesnt support lossless file
Pierre.