Error message

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Alipio
Posts: 9
Joined: Tue Jul 09, 2024 6:40 pm

Error message

Post by Alipio »

I'm trying to update my XnView MP in a MacOS 12, and when i try to launch it a message appear (in Portuguese): XnViewMP - Ocorreu um problema durante a atualização do Catálogo (Erro 13). Por favor, entre em contato com o desenvolvedor. What can I do?
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xnview
Author of XnView
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Location: France

Re: Error message

Post by xnview »

please try to remove database, too old
Pierre.
Alipio
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Joined: Tue Jul 09, 2024 6:40 pm

Re: Error message

Post by Alipio »

Dear Pierre, thank you for answer, but where and how can I do it?
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michel038
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Re: Error message

Post by michel038 »

I suggest you back up the database, in case you want to go back to an older version of XnViewMP to retrieve some informations.
- Xnviewmp is not started
- Simply move the xnview.db file to another location. (this file is located in xnviewmp installation folder )
- This will “remove the database” (if no xnview.db file exists in the folder where xnviewmp is installed).
Alipio
Posts: 9
Joined: Tue Jul 09, 2024 6:40 pm

Re: Error message

Post by Alipio »

Hello. I didn't find the xnview.db file in any folder in my Mac. I'm using MacOs Monterey. Where can I find this file?
cday
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Re: Error message

Post by cday »

In Windows and Linux the location can be viewed in Tools > Settings... Integration -- Paths, however I believe on a Mac access to settings starts elsewhere?
Alipio
Posts: 9
Joined: Tue Jul 09, 2024 6:40 pm

Re: Error message

Post by Alipio »

I didn't find. Sorry guys :(
Alipio
Posts: 9
Joined: Tue Jul 09, 2024 6:40 pm

Re: Error message

Post by Alipio »

I was using an older version of Xnview. When I updated my OS, I needed to update the Xnview. Since then, my problems have started. When I launch it, a message appears like this: "XnviewMP will update the catalog. This may take a while. Would you like to preserve the miniatures? If you choose 'yes', update process will take longer."
Any option I choose, another message appears. Something like this: "XnViewMP - There was a problem updating the Catalog (Error 13). Please contact developer".
cday
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Joined: Sun Apr 29, 2012 9:45 am
Location: Cheltenham, U.K.

Re: Error message

Post by cday »

xnview wrote: Thu Jul 11, 2024 3:26 pm please try to remove database, too old
Alipio wrote: Thu Jul 18, 2024 1:23 pm Hello. I didn't find the xnview.db file in any folder in my Mac. I'm using MacOs Monterey. Where can I find this file?
cday wrote: Thu Jul 18, 2024 1:32 pm In Windows and Linux the location can be viewed in Tools > Settings... Integration -- Paths, however I believe on a Mac access to settings starts elsewhere?
Please see if this quote from another thread is any help...
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xnview
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Re: Error message

Post by xnview »

you'll find it in your HOME folder/.config/xnviewmp
Pierre.
Alipio
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Joined: Tue Jul 09, 2024 6:40 pm

Re: Error message

Post by Alipio »

Thank you Pierre.
Where is "HOME"? In Library, Sistem, Application ou in MacintoshHD root? I can't find it. I'm not a advanced user.
"Je pense que je vais abandonner"
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xnview
Author of XnView
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Re: Error message

Post by xnview »

il s'agit de votre répertoire utilisateur, donc /Users/XXX/.config/xnviewmp
Pierre.
Alipio
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Joined: Tue Jul 09, 2024 6:40 pm

Re: Error message

Post by Alipio »

Pas trouvé. Je n'ai trouvé que des dossiers. Sont-ils cachés?
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xnview
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Location: France

Re: Error message

Post by xnview »

Alipio wrote: Wed Jul 24, 2024 10:40 pm Pas trouvé. Je n'ai trouvé que des dossiers. Sont-ils cachés?
oui, c'est le dossier .config
Pierre.
Alipio
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Re: Error message

Post by Alipio »

Regardez cette vidéo s'il vous plaît.
https://drive.google.com/file/d/105ZkkT ... share_link
Où se trouve le dossier .config?