1.5.5: No video thumbnails in macOS

[JPro]

XnView: MP 1.5.5 - 64 bit
OS: macOS Ventura 13.5.1 - arm64

Similar to a fixed bug 1.5.4 Barely any video thumbnails

Basically, neither of my videos show thumbnails. Photos show thumbnails without issues.

Effect: Usability decreases since user has to click on each video to understand what's in it.

To reproduce:
1. Open XnView: MP
2. Navigate to a folder with videofiles
3. Observe no thumbnails
Actual behaviour (bug): No thumbnails displayed for videofiles

Expected behaviour: Thumbnails displayed for videofiles as first frame, like it happens in preview window upon clicking on the video.

Please see how it looks for me:

Screenshot 2023-10-02 at 20.58.58.png

Screenshot 2023-10-02 at 20.59.01.png

Screenshot 2023-10-02 at 20.59.04.png

Screenshot 2023-10-02 at 20.58.55.png

My thumbnail Misc settings are below:

Screenshot 2023-10-02 at 21.03.48.png

Not sure if it's related, but my XNView gives me this upon opening:

Screenshot 2023-10-02 at 21.04.28.png

My Catalog settings are below:

Screenshot 2023-10-02 at 21.05.15.png

I have tried the "Rebuild Thumbnails" button, but it did not help.

Thank you very much for your help in advance!

[user0]

del

[xnview]

what do you have in Settings>Integration>Paths?

[JPro]

what do you have in Settings>Integration>Paths?

It's all default there, I don't recall changing anything. Here is how it looks:

Screenshot 2023-10-03 at 12.04.39.png

[xnview]

By default it's not custom but User, please change it

[JPro]

By default it's not custom but User, please change it

I am sorry, I must have forgotten that I've changed it - I now recall after checking custom folder. Changed it back to User, now it looks like this:

Screenshot 2023-10-03 at 13.58.09.png

I then restarted the app. Catalog error is now gone, but thumbnails are still not showing. I went to Browser->Catalog and rebuild the thumbnails. Still the same issue. Please advise. Thank you.

[xnview]

I then restarted the app. Catalog error is now gone, but thumbnails are still not showing. I went to Browser->Catalog and rebuild the thumbnails. Still the same issue. Please advise. Thank you.

What do you have in Settings>File list>Custom filter?

[JPro]

I then restarted the app. Catalog error is now gone, but thumbnails are still not showing. I went to Browser->Catalog and rebuild the thumbnails. Still the same issue. Please advise. Thank you.

What do you have in Settings>File list>Custom filter?

This:

Screenshot 2023-10-05 at 10.52.23.png

Screenshot 2023-10-05 at 10.52.53.png

[xnview]

all is ok, i don't understand, i've tested on Ventura 13.5.1 - arm64, and no problem. Could you send me a video file? and your xnview.ini?

[JPro]

all is ok, i don't understand, i've tested on Ventura 13.5.1 - arm64, and no problem. Could you send me a video file? and your xnview.ini?

Yeah, strange... Maybe I need to reinstall or clear cache somehow?

Here is the video: https://youtu.be/P529Sn046FE

Forgot to show about in the video, but here it is:

Screenshot 2023-10-06 at 19.14.06.png

Here is ini file (updated manually to clear recent files):

xnview.ini.zip

Please let me know if you need anything else.

[xnview]

why useInternalVideoPlayer=false?

[JPro]

why useInternalVideoPlayer=false?

It might have been my attempt to launch system player on double-click. But frankly I don't remember setting that. I tried to find that option to toggle, but could not find it in preferences. could you please tell me where it is?

[xnview]

you need to remove it from your xnview.ini

[xnview]

this setting is used to use OS video engine to play video files (some users need it). It's better to use internal video engine, else video thumbnails is disabled.

[JPro]

you need to remove it from your xnview.ini

This is perfect, I just manually set it to `false` and now I can see the thumbnails:

Screenshot 2023-10-08 at 19.50.05.png

Also, I have checked that in both cases (whether useInternalVideoPlayer is true/false) a double-click opens video in the XnView tab, i.e. internal player. So it really only affects thumbnails. (UPDATE: just saw your comment about internal engine, it makes sense) Would probably be nice to have an opportunity to always see thumbnails using internal player, but have an option to use double-click as "Open with associated program" (which is currently available via right-click menu). But it's very minor thing.

Thank you for your help, I'm very glad thumbnails are finally working! From my point of view you can close this thread. Thank you again and please keep up the good work, your app is amazing and very useful! I reminds me cam2pc app from the old Windows XP days Frankly, I hate that iPhotos... besides other awful things it ruined/corrupted lot of my photos, so THANK YOU for a great alternative!