EXR images not loading

[xnview]

if in the xnview folder you use

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ldd Plugins/libOpenEXR.so

[terrypxm]

Hello, this is the output that I get:

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terry@chimu-pop:/opt/XnView/Plugins$ ldd ./libOpenEXR.so
	linux-vdso.so.1 (0x00007ffcde944000)
	libImath-3_2.so.29 (0x00007f17cd000000)
	libIlmThread-3_2.so.29 (0x00007f17ccc00000)
	libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f17cd3bf000)
	libIex-3_2.so.29 (0x00007f17cc800000)
	libstdc++.so.6 => /lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f17cc400000)
	libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f17cd2d8000)
	libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f17cd2b8000)
	libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f17cd2b3000)
	libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f17cc000000)
	/lib64/ld-linux-x86-64.so.2 (0x00007f17cd91b000)

[terrypxm]

Hi, sorry to bother, is there any update on this matter?

[xnview]

Hi, sorry to bother, is there any update on this matter?

All seems ok, so i dont know why. Which distribution do you use?

[terrypxm]

Pop!_Os, based on Ubuntu 22.04LTS, is there any diagnostic I could run just to check out?

Clipboard 1.jpg

[xnview]

i've installed Pop 22.04, and no problem to load exr

[terrypxm]

I got it working somewhat, I uninstalled the .deb and went for the tar file and this one seems to work fine, the only problem now is that I don't see preview for exr images, everything else works.

Clipboard 1.jpg

[xnview]

please try to select files and View>Update catalog

[terrypxm]

it seems like the exr images take a really long time to load in the preview, the thumbnail generation though is quick much better than say .hdr even on high res images also the full-size preview is quick, it's only happening with the preview panel, btw I use the command Update Catalog but nothing seemed to change.

[v-limc]

i've tried on ubuntu 23 and no problem. If you start it from terminal, do you see something when selecting the .exr?

@xnview
Sorry to report that I'm still having this issue.
I can't open *.exr files with international characters.
And also I can't open *.jxr directly through Windows Explorer.exe, but can open them through XnView MP's internal Browser.

OS: Windows 11 23H2
XnView MP Version: 1.8.0 64-bit (Windows) - Libformat 7.192
Tests:

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# https://openexr.com/en/latest/test_images/ScanLines/Desk.html

F:\downloads\testimages\Desk.exr
# Through Windows Explorer.exe - program start but at Browser not Viewer with the image
# Through XnView MP's Browser - can locate the file, preview works with overexposure, image open but looks overexposure

F:\downloads\testimages\Desk - 副本.exr
# Through Windows Explorer.exe - program start but at Browser not Viewer with the image
# Through XnView MP's Browser - can locate the file, preview won't work, can't open with double click and right click the file show "Open" item grayed, "File -> Open..." and select the file popup with "File can't be loaded!"

------------------------------------------------

# https://github.com/bvibber/hdrfix/blob/main/samples/sunrise-hdr.jxr

F:\downloads\testimages\Desk.exr
# Through Windows Explorer.exe - program start but at Browser not Viewer with the image
# Through XnView MP's Browser - can locate the file, preview works with overexposure, image open but looks overexposure

F:\downloads\testimages\Desk - 副本.exr
# Through Windows Explorer.exe - program start but at Browser not Viewer with the image
# Through XnView MP's Browser - can locate the file, preview works with overexposure, image open but looks overexposure

About the overexposure, with Windows Photo I can clearly see the sun and a shining spot in the cloud, with XnView MP the sun is just all blurred and the spot is invisible.

[ChelOis]

@v-limc
Developer says it is a known issue on Windows.