crash after using network printer

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sunnivah
Posts: 2
Joined: Mon Dec 17, 2018 9:57 am

crash after using network printer

Post by sunnivah »

Hi,

if I use a network printer to print an image (jpg) my windows 10 (pro 64-bit) computer (always) reboot itself.
With Windows 7 and the same printer I did'nt have any problems. Also with the printer installed locally, there are no problems.
I've tried XnViewMP now and there are no crashes. Is this a known bug? To solve my problem I'm now using XnViewMP, but perhaps it's good to know for you.

Thx for this tool :)
Alex_02366
Posts: 2
Joined: Wed Mar 13, 2019 5:11 pm

Re: crash after using network printer

Post by Alex_02366 »

Same bug with Kyocera network printer (wide range of models: FS-1035MFP, Ecosys M2540DN and overs)
xnview classic 2.45 - 2.48

It happens if are activated checkboxes:
Print -> Caption -> Show information
or
Print -> Header/Footer -> any of them

BSoD information attached there
BSoD.7z
.
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Alex_02366
Posts: 2
Joined: Wed Mar 13, 2019 5:11 pm

crash after using network printer

Post by Alex_02366 »

PC goes to BSoD, printer - print next info:
PCL error.jpg
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ChenDirit
Posts: 1
Joined: Thu Jun 03, 2021 5:18 am

Re: crash after using network printer

Post by ChenDirit »

Hi! I really don't understand why people can't understand that HP make the worst printers in the world. There are 2 options. Either I'm so unlucky, or they make really terrible office equipment that gives a permanent failure. I also had problems with the printer, and even when I was choosing a printer for home, I was faced with the fact that there are very few high-quality models, and most of them are only well advertised. I found the only reliable models on https://www.mrdepot.ca/products/samsung ... 85fw-toner and I'm very glad I came across them.
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xnview
Author of XnView
Posts: 36318
Joined: Mon Oct 13, 2003 7:31 am
Location: France

Re: crash after using network printer

Post by xnview »

Alex_02366 wrote: Wed Mar 13, 2019 5:26 pm It happens if are activated checkboxes:
Print -> Caption -> Show information
or
Print -> Header/Footer -> any of them
if these options are not enabled, no crash?
Pierre.