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Program crashes when moving first file

Posted: Wed Apr 18, 2018 7:25 pm
by uzernaam
If I try to move the first file in a folder to a different folder, the program crashes. It's like it doesn't know what to do after that file goes missing.

Re: Program crashes when moving first file

Posted: Sun Apr 22, 2018 1:20 pm
by xnview
on a folder in thumbnails view?

Re: Program crashes when moving first file

Posted: Sat Apr 28, 2018 3:32 pm
by uzernaam
Let's say you open xnview, and browse to a folder. Then you click on the first thumbnail in that folder to view fullscreen. If you hit alt+m to move the file to a different folder, the program crashes and the message comes up "XnView for Windows has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

This has been happening to me 10-20 times a day on different computers, different operating systems for years. By far the #1 most infuriating problem with this software, which otherwise works great.

Re: Program crashes when moving first file

Posted: Mon Apr 30, 2018 7:47 am
by xnview
i've tried but can't reproduce, could you send me your xnview.ini?

Re: Program crashes when moving first file

Posted: Tue May 08, 2018 3:17 am
by uzernaam
I think the problem occurs if you try to move the first file while the folder is being read by xnview to create the thumbnails. In other words, you have to have enough pictures in the folder that it can't read them all before you attempt to move the file. If you have a small number of pictures in the folder or a really fast computer this might not happen.
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Re: Program crashes when moving first file

Posted: Mon May 14, 2018 7:49 am
by xnview
If you wait that thumbnails are created, no crash?

Re: Program crashes when moving first file

Posted: Mon Jun 18, 2018 3:07 am
by uzernaam
Yeah, it seems if I wait for all the thumbnails to load, then no crash. This doesn't work for me because I have folders with 50,000+ photos in them. They have to be this way since each folder is grouped by project, supplier, part and install so the program crashes for me all the time.

Re: Program crashes when moving first file

Posted: Mon Jun 25, 2018 3:30 pm
by xnview
uzernaam wrote:
Mon Jun 18, 2018 3:07 am
Yeah, it seems if I wait for all the thumbnails to load, then no crash. This doesn't work for me because I have folders with 50,000+ photos in them. They have to be this way since each folder is grouped by project, supplier, part and install so the program crashes for me all the time.
you can always reproduce? which format do you have in the folder?

Re: Program crashes when moving first file

Posted: Sun Aug 05, 2018 4:24 pm
by uzernaam
All the files are in JPG format.

I crash this program ten times a day at least, and always because I'm trying to move the first file in the folder.

"XnView for Windows has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Hang on while Windows reports the problem to Microsoft."

This even happens when you turn caching off completely, so just the process of building thumbnails for the screen is enough to crash the program if you try to move a file during this process. Otherwise, the only choice is to wait 5-10 minutes every time I click on a folder so that it has time to load completely before I can work on it.

Re: Program crashes when moving first file

Posted: Sat Sep 08, 2018 12:22 am
by uzernaam
Any updates?

Re: Program crashes when moving first file

Posted: Tue Sep 11, 2018 11:29 am
by xnview
i can't reproduce, could you send me your xnview.ini?

Re: Program crashes when moving first file

Posted: Thu Sep 13, 2018 5:11 am
by uzernaam
Sent you message with ini.


It crashes on any machine, any OS under the following conditions: Open a thumbnail view on a folder with enough files to keep the program busy loading thumbnails. (I have several with more than 10,000 files in a single folder) Double click the first image to view fullscreen. Hit Alt-M to move it to another folder, select folder, hit enter. Program crashes.

Re: Program crashes when moving first file

Posted: Thu Sep 13, 2018 10:07 am
by xnview
i've tried with your .ini, 500 images but can't reproduce the crash :(

Re: Program crashes when moving first file

Posted: Fri Sep 14, 2018 3:43 am
by uzernaam
Try it with ten thousand or more images in a folder.

I know it's reproduceable because it's happened for me consistently over at least the last 5 years on many different laptop and desktop computers.

Re: Program crashes when moving first file

Posted: Fri Nov 30, 2018 11:08 am
by xnview
you can reproduce with clean .ini, any OS?