TIFF files not showing but TIF no problem

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calgon
Posts: 3
Joined: Thu Mar 01, 2018 1:32 pm

TIFF files not showing but TIF no problem

Post by calgon » Thu Mar 01, 2018 2:16 pm

XnView 2.43 Classic set as default for all photos

Attached two files:
Tif File.tif – MD5: ce9bbc54c4700c649aa7a3957957ac56
Tiff File.tiff – MD5: ce9bbc54c4700c649aa7a3957957ac56
Both files are identical except for extension & name

When I double click either file in File Explorer:
The Tif File.tif opens & everything is correct and I get: Tif File.png
The Tiff File.tiff XnView opens but nothing is shown: Tiff File.png

If I go to file open both files open correctly.
If I drag and drop both files open correctly.

Same problem with all my TIFF files, files with extension TIF no problem.

Windows 10 x64: 1709.16299.248

What am I doing wrong or is this a bug?
Attachments
Tiff File.jpg
EnView shows blank
Tif File.jpg
Shows correctly
Tiff File.tiff
Original file with tiff extension
(31.24 KiB) Downloaded 10 times
Tif File.tif
Original file with tif extension
(31.24 KiB) Downloaded 10 times

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xnview
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Location: France
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Re: TIFF files not showing but TIF no problem

Post by xnview » Thu Mar 01, 2018 3:32 pm

if you put these 2 files in a folder, you can view them in XnView's browser?
Pierre.

calgon
Posts: 3
Joined: Thu Mar 01, 2018 1:32 pm

Re: TIFF files not showing but TIF no problem

Post by calgon » Thu Mar 01, 2018 3:51 pm

xnview wrote:if you put these 2 files in a folder, you can view them in XnView's browser?
Confirm can see both files in a browser folder.

It is only when I double click a tiff file that nothing shows

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xnview
Author of XnView
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Re: TIFF files not showing but TIF no problem

Post by xnview » Fri Mar 02, 2018 1:42 pm

so i think that there is a problem in registry with .tiff entry
Pierre.

calgon
Posts: 3
Joined: Thu Mar 01, 2018 1:32 pm

Re: TIFF files not showing but TIF no problem

Post by calgon » Fri Mar 02, 2018 3:25 pm

Thanks for your suggestion.

Problem solved by doing the following:
Uninstalled XnView
Restarted
Ran Regedit and removed all instances of XnView
Restarted
Installed XnView
Ran XnView as Admin
XnView Options/Windows File Associations
Set Xnview as default App.

Now works perfectly so as you say it was a registry problem but have no idea what caused it.

Thanks, Nick :D

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