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Since 0.76: Printing custom sizes is broken

Posted: Fri Oct 30, 2015 1:00 am
by dergilbwillspam
Hi all,

since upgrading to 0.76 today, printing customized paper sizes (set up via Devices and Printers -> Print Server Properties) does no longer work properly. While in Page Setup the correct paper size is shown, it won't be used afterwards, i.e. the last standard size is used for preview. When printing, the customized size IS used, however with the last standard size in mind, e.g. only the upper level will be in the printout, since the aligning followed the standard size.

Reproduction:

1. Setup custom paper size via Devices and Printers -> Print Server Properties
2. Open something to print and select print.
3. Select Page setup...
4. Change size from (here: A4) to custom size (e.g. 10x10, as set up in step 1.)
5. Preview in Page Setup will show the new layout.
6. Back in the print dialog, the new paper size will NOT be shown, instead it is still the one selected before (here: A4).
7. Printing with a PDF printer will result in a custom sized PDF, but it will be most likely be massively cropped.

Windows 8.1 Pro, 64 bit / qvPDF

I never experienced this problem with the previous version(s?). Only custom paper sizes seem to be affected.

[EDIT]
Reverting back to 0.75 did not solve the problem. The only thing different today is an Adobe Acrobat Reader DC update that installed today automatically. Yesterday it worked fine.

[UPDATE] :bug:
Reverting back to 0.72 DID solve the problem. I assume that's where I wanted to revert back to in the first place.

Re: Since 0.76: Printing custom sizes is broken

Posted: Fri Oct 30, 2015 8:14 am
by cday
dergilbwillspam wrote:Reverting back to 0.75 did not solve the problem. The only thing different today is an Adobe Acrobat Reader DC update that installed today automatically. Yesterday it worked fine.
Adobe Acrobat updates reset my file association for the PDF extension from Nitro Reader to Adobe every time, so that looks a likely explanation...

Re: Since 0.76: Printing custom sizes is broken

Posted: Sun Nov 01, 2015 12:46 pm
by dergilbwillspam
cday wrote:Adobe Acrobat updates reset my file association for the PDF extension from Nitro Reader to Adobe every time, so that looks a likely explanation...
I would not call this a similar problem. Restoring file associations is something an updater might be inclined to do. Furthermore, printing custom paper sizes with build-in applications like "Photos" or "Windows Photo Viewer" works the way I expect it to. The problems are connected to XNView MP. For now, I would rule out Adobe as the culprit.

Re: Since 0.76: Printing custom sizes is broken

Posted: Sun Nov 01, 2015 10:53 pm
by dergilbwillspam
I just tested it on another machine (Win 7 Ultimate, 64 bit). Same problem:

After upgrading from 0.72 to 0.76.1 I experience the same problems as on the other machine. The problem seems to start with versions greater than 0.72, as reverting back to 0.72 'solves' the problem.

Re: Since 0.76: Printing custom sizes is broken

Posted: Mon Nov 02, 2015 3:15 pm
by xnview
Right, it's a bug in Qt API, i'm waiting that they fix it...

Re: Since 0.76: Printing custom sizes is broken

Posted: Mon Nov 02, 2015 4:49 pm
by dergilbwillspam
I see. Thank you for the info and XnView!

[Edit: It's working now!]

Re: Since 0.76: Printing custom sizes is broken

Posted: Thu Jun 23, 2016 3:41 pm
by dergilbwillspam
Now with 0.80 it's broken again. :bug:

Re: Since 0.76: Printing custom sizes is broken

Posted: Fri Jun 24, 2016 12:33 pm
by xnview
dergilbwillspam wrote:Now with 0.80 it's broken again. :bug:
right, Issue 756

Re: Since 0.76: Printing custom sizes is broken

Posted: Tue Jul 12, 2016 4:12 pm
by dergilbwillspam
It's working again in 0.81. Thank you!

Re: Since 0.76: Printing custom sizes is broken

Posted: Wed Dec 05, 2018 10:58 pm
by dergilbwillspam
It stopped working again since 0.91. But I guess there's nothing you can do about it if it's a QT thing.

Re: Since 0.76: Printing custom sizes is broken

Posted: Thu Dec 13, 2018 1:10 pm
by xnview
dergilbwillspam wrote:
Wed Dec 05, 2018 10:58 pm
It stopped working again since 0.91. But I guess there's nothing you can do about it if it's a QT thing.
which printer do you have? i can reproduce for some size...

Re: Since 0.76: Printing custom sizes is broken

Posted: Tue Dec 18, 2018 2:11 pm
by dergilbwillspam
xnview wrote:
Thu Dec 13, 2018 1:10 pm
which printer do you have? i can reproduce for some size...
I mostly use custom paper sizes with "Microsoft Print to PDF" that comes with Windows 10 (here: Pro, v1803, x64). But I just tested it with a Ricoh MP C2003 with the same result (that is, it doesn't work with the latest two versions of xnView MP. With 0.90 it's working).

That's DIN A4, but it will show the same (=last chosen standard size) for custom sizes:

xnview_cat.png

Re: Since 0.76: Printing custom sizes is broken

Posted: Thu Dec 20, 2018 9:21 am
by xnview
i send you a PM

Re: Since 0.76: Printing custom sizes is broken

Posted: Thu Jan 31, 2019 1:50 pm
by xnview
This problem is supposed to be fixed in XnView MP 0.93. Please check and confirm the bug fix here.

Re: Since 0.76: Printing custom sizes is broken

Posted: Fri Feb 01, 2019 4:35 am
by dergilbwillspam
Fix confirmed, thank you.