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Slide Show crashes with recent Canon RAW files

Posted: Tue Jan 24, 2017 3:17 pm
by DeusExMamiya
Hi,

I'm using the very latest version 2.39 of Xnview, but this has been a bug for a few versions, and on three different Windows 7/Windows 10 machines that I use.

To reproduce the bug:
Tools -> Create -> Slide Show -> Add Folder -> pick a folder containing Canon .CR2 raw & jpg files (I use an EOS 5DII) -> Go
...results in either an instant crash, or it will show a few images and then crash: "XnView for Windows has stopped working". A typical crash report is appended below.

You can see for yourself that it happens with even just a single RAW file in the folder. Here is a dropbox link to a zipped example folder which crashes for me (containing just 1 RAW file and the corresponding JPG file):
https://dl.dropboxusercontent.com/u/741 ... Layout.zip

There are two weird things about this:
(1) The images themselves are always fine, and can be viewed in Xnview. They only trip up the Slide Show mode.
(2) It only seems to happen on folders of images that were taken in the past year and a half, or so. Older ones from the same 5DII are ok, and all folders from my other cameras (Fuji, Kodak etc.) are also ok.

I ran a disk check to make sure that the filesystem structure was ok. In any case, the crashes occur with both an internal HDD and a separate copy of the folders on an external drive; it's very unlikely that both have the same corruption.

Ray


++++++++

Problem signature:
Problem Event Name: APPCRASH
Application Name: xnview.exe
Application Version: 2.39.0.0
Application Timestamp: 58218879
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.23572
Fault Module Timestamp: 57fd0379
Exception Code: c0000091
Exception Offset: 0000c54f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
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Re: Slide Show crashes with recent Canon RAW files

Posted: Wed Jan 25, 2017 9:04 am
by xnview
right i'll check

Re: Slide Show crashes with recent Canon RAW files

Posted: Fri Jun 09, 2017 1:37 pm
by DeusExMamiya
Hi PIerre,

Any progress with fixing this bug? It's been several months, so I thought I would check in about it.

Thanks,
Ray

Re: Slide Show crashes with recent Canon RAW files

Posted: Sat Jun 10, 2017 4:42 pm
by xnview
Always the crash with lastest version? could you send me again the file?

Re: Slide Show crashes with recent Canon RAW files

Posted: Tue Jun 13, 2017 9:11 am
by DeusExMamiya
Yes, it is still crashing, with the latest version (2.40) on Windows 7.

Here is the Canon test image again:
https://www.dropbox.com/s/eky2mpnkei68lb0/2016_12_24_XmasLayout.zip?dl=0

It seems to be a problem with RAW files in general? Because I found that the Slideshow also has problems with Kodak (.DCR) and Fujifilm (.RAF) raw files (.RAF). These are the patterns of behaviour that I observed:

  • If I ask it to run a slideshow from a folder containing ONLY jpg files, it works fine.
  • If I ask it to run a slideshow from a folder containing ONLY .DCR or .RAF raw files, it does nothing (the slideshow doesn't even start when I click "Go")
  • If I ask it to run a slideshow from a folder containing ONLY .CRW files, it immediately crashes (goes directly to "Xnview for Windows has stopped working")
  • If I ask it to run a slideshow from a folder containing a MIX of .RAF and jpg files, it hangs before displaying the first photo; clicking onto it brings up "Xnview for Windows has stopped working".
  • If I ask it to run a slideshow from a folder containing a MIX of .DCR and jpg files, it works fine - but only displays the jpgs; it ignores the .DCR files.
  • If I ask it to run a slideshow from a folder containing a MIX of .CRW and jpg files, it works fine for a few jpgs; then crashes (goes directly to "Xnview for Windows has stopped working"), presumably on its first encounter with a .CRW file.

Re: Slide Show crashes with recent Canon RAW files

Posted: Tue Jun 13, 2017 9:16 am
by DeusExMamiya
BTW, an alternative and probably quick solution, would be to bypass the problem by adding an option, "Exclude RAW files", in the "More Options" section of Slide Show.

Even if the bug was not there, that is actually something I'd prefer to use: after all, in a slideshow, we want to see nicely finished images, not RAW ones.